When you call Scaled Solutions at (866) XXX-XXXX and we are unavailable, you hear the following recorded greeting before voicemail:
"You've reached Scaled Solutions. We can't pick up right now. We'll text you back at this number so you don't have to wait. Message and data rates may apply. Reply STOP to opt out. Or stay on the line to leave a voicemail."
Caller dials (866) XXX-XXXX. Call is unanswered. Caller hears the greeting above. Caller does not opt out. Within 60 seconds the caller receives: "Hi, this is Scaled Solutions. Sorry we missed your call. What do you need help with? Reply here and we'll get right back to you. Reply STOP to opt out, HELP for help. Msg & data rates may apply."
Each inbound call creates a contact record in our CRM with the caller's number, the date and time of the call, and the greeting version played. Call recordings are retained. No number receives a message unless it originated an inbound call to us.
Reply STOP, END, QUIT, CANCEL, or UNSUBSCRIBE at any time to stop all messages. Reply HELP for assistance or email scaledsolutions@icloud.com.
Message frequency varies based on your conversation with us. Message and data rates may apply.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.